Please call your DME that helped you purchase the bed. They should help you with any problem you may have. If your DME is unable to help you, please contact Technical Support at 866-852-2337.

At SleepSafe® Beds, we are committed to ensuring your experience with our products remains exceptional from purchase to ongoing support. Whether you have questions about assembly, maintenance, or troubleshooting, our dedicated support team is here to assist you every step of the way.

The following list will help us help you.
• For Technical Support call 866-852-2337.
• If after business hours, please listen to the entire recorded message and call the cell number for the on-call Tech.
• Have the serial number or the purchase number from when it was purchased.
• If possible, call the Technician while you are with the bed.
• Be prepared to take photos, video, or Facetime.
• Familiarize yourself with our instructional videos and flyers located on our website under the Resources Tab.

Posted in: Beds