Please call your local dealer that helped you purchase the bed. They should be able to help with any problem you may have. If for whatever reason your original dealer cannot help you, please contact us directly so we may assist you at 866-852-2337.
When you call, please try to have your original Sales Order number. If you cannot find that number, you can use the bed’s serial number. This number can be found on the outside of the headboard, centered at the bottom on a small clear sticker. It will be a 4 or 5 digit number.
Serial numbers can be found on any bed manufactured after 2009. Beds before that time did not have serial numbers and can be traced using the original Sales Order Confirmation that your dealer should have.
Posted in: Beds